500c & 750c Display
General Info
- The 500c display is compatible with 36V to 52V (nominal) batteries whilst the 750c display is compatible with 36V to 72V (nominal) batteries. Using batteries outside this range, will not work.
- Not all functions in the display settings pages work. See user manuals for details.
- The default password for advanced settings is 1919
- If you forget your password, you have unlimited tries to find it. Note that the display will simply switch off after every 3rd incorrect attempt. You can then restart the display and try again.
- User manuals contain all info including mounting, functions, features, pin layouts, and specifications.
- Ah (capacity) battery level indication does not work. The battery level indication needs to be set to % or voltage.
- Please note that the Gen 3 kits are compatible with these displays but have limited functionality. Some settings. E.g. voltage or wheel diameter will need to be set separately via apps.
*See relevant pages in this doc for more details on Gen 3 & Photon kits.
Forgetting your password
- If a customer has set up a password for their display & has forgotten it, they need to send the display back to us to fix it. We can fix it in-house.
- They have unlimited attempts to guess their password. After 3 incorrect attempts, the display will shut down. They can simply turn it back on and try again.
500c guide: CYC Motor 500c Display User Manual.pdf
750c guide: CYC 750c Display Guide.pdf
Reminder: 500c & 750c with Photon
Unfortunately, the 500c & 750c are not compatible with the Photon kits. It will not work.
There are no display options that support Photon with a battery pack rated higher than 52V (nominal).
750c with X1 Pro Gen 3
If you use the 750c with X6 controller for X1 Pro Gen 2 or Gen 3, note that
- The battery voltage and wheel diameter settings need to be set on the app as well as on the display independently to function correctly.
- Ensure that you set it to 3 assist levels only in the advanced settings section of the display for best performance (advanced settings default password is 1919).
*firmware update will fix this; firmware update not yet available - You will only have one mode: Race mode. To set the power level lower, you will need to change this in the app's Modes & Levels section.
*firmware update will fix this; firmware not yet available
750c with Stealth Gen 3
Technically, you can use the X1 Stealth Gen 3 with up to 72V, but you will need the 750c display and you will void your warranty.
We have decided to make the X1 Stealth Gen 3 only up to 52V because the efficiency is better at lower voltages to enhance the longevity of the system. The motor was designed to run best at 36V to 52V so the Stealth Gen 3 can be warrantied like this for 2 years instead of 1 year like the Gen 1 model.
For this reason, we will not be supporting orders for voltages higher than 52V.
If you use the 750c with X6 controller for Stealth Gen 1 or Gen 3, note that
- The battery voltage and wheel diameter settings need to be set on the app as well as on the display independently to function correctly.
- Ensure that you set it to 3 assist levels only in the advanced settings section of the display for best performance (advanced settings default password is 1919).
*firmware update will fix this; firmware update not yet available - You will only have one mode: Race mode. To set the power level lower, you will need to change this in the app's Modes & Levels section.
*firmware update will fix this; firmware not yet available
Change to red words for email customer: We are working on a firmware update that will be available soon that will ensure that you can use up to 9 assist levels with smooth performance
Disclaimer:
DISCLAIMER: Using a 750c display will your X1 Stealth Gen 3 kit will void the warranty
750c Display PAS
Press UP/DOWN to change the number of assist levels. Here, you can choose the number of assist levels (or gears) accordingly. The available options are 3, 5, or 9 assist levels.
In advanced settings in the 750c menu, go to the NEXT PAGE on display and change assist levels accordingly from there. The available options are 3,5, or 9 assist levels.
**Please note that for users using the X6 controllers, advise them to not change the assist levels as it's only programmed for 3 assist levels.
750c Display Notes
- The 750c's clock will reset once turned off or approx. every 12 hours due to only having a very small battery.
- ODO will only be shown on display; the Ride Control app will show 0
Error Codes
30H - Communication error
Description
Error code 30H means the communication error between the Display and the controller.
Checklist
- The connection is in good shape with no bent pin.
Solution
Get evidence of Error code on display and/ or app
Replace the display or controller