Speed Sensor Troubleshooting
Speed Sensor Troubleshooting
Speed sensor connects but Bluetooth still doesn't work
Clipboard
If your speed sensor is connected well, it mostly like the faulty speed sensor, wrong connection or GPS turn off. Please send us photos of how the controller connect with speed sensor.
Need to connect the Bluetooth speed sensor in order to make the CYC X6 / X12 / Vton controller to work
Clipboard
All X-Series controllers, including Photon kits need the speed sensor in order to connect to the controller. The Bluetooth module sits inside the speed sensor
I accidently broke my speed sensor! Can I still ride my ebike?
Clipboard
With the CYC systems, yes! There is no issue doing so and it also won't void warranty. However, we strongly advise that you take note of the following if you find yourself in this or similar situation:
- Riding without a speed sensor is NOT STREET LEGAL and should be reversed for private/off road-use only.
- You will not have a speed reading on your display or on the app. Since there is no speed reading, your system will not limit your speed anymore, which is why it is no longer street legal.
- Cover up the open connector to protect it from water/ debris ingress. Leaving it open can cause pin damage or even compromise other electronic components in the system.
Disclaimer: CYC will not warranty damages because of water/debris ingress in this case.