Photon Gen 2: Troubleshooting
In the articles listed below, you can find more information on how to troubleshoot issues that you may be facing. This will also advise on possible solutions and things to look out for.
Should you be facing any issue that may require a replacement part or that is not mentioned below, be sure to reach out to CYC here or your authorized reseller along with your order number and any relevant information.
Note that your order number, receipt, or proof of purchase will be required for warranty purposes.
IMPORTANT: Be sure to register your warranty here if you have not done so yet.
Directory
- π 01PG2 - Photon Gen 2: Bluetooth Not Connecting
- π 02PG2 - Photon Gen 2: Kit Not Turning On
- π 03PG2 - Photon Gen 2: Motor Resistance When Pushing βBackward
- π 04PG2 - Photon Gen 2: Resistance When Peddling
- π 05PG2 - Photon Gen 2: Throttle not working
- π 06PG2 - Photon Gen 2: PAS not working
- π 07PG2 - Photon Gen 2: Motor noise
- π 08PG2 - Photon Gen 2: Error codes
- π 09PG2 - Photon Gen 2: The display shut down during ride
- π 10PG2 - Photon Gen 2: Display freezes
- π 11PG2 - Photon Gen 2: Controller burnt
- π 12PG2 - Photon Gen 2: Stripped bottom bracket threads
- π 13PG2 - Photon Gen 2: Can't change settings
- π 14PG2 - Photon Gen 2: Can't change wheel size on display
- π 15PG2 - Photon Gen 2: Display losing assist
- π 16PG2 - Photon Gen 2: Controller Temperature Reading Jumps
- π 17PG2 - Photon Gen 2: Display Stuck on CYC Logo
- π 18PG2 - Photon Gen 2: Display Dead on Arrival
- π 19PG2 - Photon Gen 2: SW102T Auto-Off Function Doesn't Work